Legal information

Privacy policy

Last updated: 26 October 2026

This English version is provided for information. In case of discrepancy, the Spanish version prevails.

Lantia Marítima, S.L. processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data controller

2. What data we process

The data you provide in the website forms or by email: name, company, email, phone and information about your shipment or enquiry (origin, volume, description of goods and message). You do not need to provide special categories of data and we ask you not to do so.

3. Purposes and legal basis

• To handle your request for information or a quotation and, where applicable, prepare a business relationship. Legal basis: pre-contractual steps at your request (art. 6.1.b GDPR) and your consent when submitting the form (art. 6.1.a).
• To manage relationships with customers, suppliers and business contacts. Legal basis: performance of a contract (art. 6.1.b) and compliance with legal, customs, tax and accounting obligations (art. 6.1.c).
• To send you information about our services if you are a customer or have requested it. Legal basis: legitimate interest (art. 6.1.f GDPR and art. 21.2 LSSI-CE) or consent. You may object at any time from each communication or by writing to info@lantiamaritima.com.
• To verify that the operation complies with applicable sanctions and export control rules. Legal basis: compliance with legal obligations and legitimate interest.

4. Retention period

Requests that do not lead to a business relationship are kept for a maximum of 12 months. Customer and supplier data are kept for as long as the relationship lasts and thereafter for the legal limitation periods (generally 6 years for commercial records and 4 years for tax and customs records), duly blocked.

5. Recipients

We do not disclose your data to third parties except where required by law (for example, to the Spanish Tax Agency or customs authorities) or where necessary to provide the service you request (shipping lines, airlines, hauliers, destination agents and authorities in the country of origin or destination). We use service providers that process data on our behalf under appropriate contractual safeguards, including cloud web hosting and email services.

6. International transfers

Due to the nature of international transport, some data may be shared with agents and companies outside the European Economic Area where necessary to perform the shipment you entrust to us (art. 49.1.b GDPR). Some of our technology providers may process data outside the EEA on the basis of adequacy decisions (such as the EU-US Data Privacy Framework) or European Commission standard contractual clauses.

7. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to info@lantiamaritima.com or to our Data Protection Officer at dpo@pronetco.org, or by post to the address above, stating the right you wish to exercise. If you believe your request has not been properly handled, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply appropriate technical and organisational measures to protect your data, within the framework of our quality management system (ISO 9001).

9. My Lantia customer portal

Use of the My Lantia customer portal is also governed by the portal's own terms and privacy information.